Metro will conduct its annual Fall MetroLink Fare Survey starting Saturday, October 16. The information collected during the survey will give Metro a better idea about how transit fares are paid and what types of tickets or passes are used to ride the MetroLink system. That data will help support fare revenue analysis, universal pass program evaluation and costing, and fare technology program development.
Fare surveyors will be visiting all 38 MetroLink stations through November 12. They will be wearing badges that display the Metro logo along with either “Survey Supervisor” or “Surveyor” printed on them. Fare surveyors will also be carrying clipboards and wearing khaki or dark slacks and white, button-down shirts.
They will greet riders as they enter the MetroLink platform and will observe the type of fare you being used to ride the light rail system (single-ride ticket, monthly pass, reduced fare, etc.), which will help the research and planning teams.
If riders have any questions about the fare survey, please contact Metro Transit Customer Service by calling 314.982.1406 or texting 314.207.9786, Monday through Friday from 7 a.m. to 6 p.m.