Plan your route
Follow the route attached to your welcome letter, or plan a new route. For example, sometimes you might prefer to bike or drive to a station and take MetroBus or MetroLink for the rest of your commute. There are online tools to help you plan your trip at http://www.metrostlouis.org/, or try Google Transit at http://www.google.com/landing/transit/index.html. Customers can also call (314) 231-2345 in Missouri or (618) 271-2345 in Illinois for help planning their trip.
Arrive at your Point of Departure
Make sure that you’re at the correct bus stop – check the MetroBus sign for your bus number.
When the bus arrives, check the destination sign on the top front of the bus to make sure it is the bus you want. Don’t hesitate to ask the driver for clarification if it is needed.
Move to the door nearest the driver and get your money or pass ready
Stand to the side and let anyone who needs to exit at this door get off before you step on the bus.
You will need exact change if you are purchasing a fare. The price for a one-way trip on the bus is $2.00. If you will be transferring to another bus or train, you will need to ask for a transfer, and the cost is $3.00. Transfers are valid for two-hours from when they are purchased.
Purchase your ticket or present your fare/transfer
Insert your money, one bill or coin at a time, into the fare-box (little cash machine by the driver), or show your pass or transfer to the driver. If you need to transfer to another bus or to a train, ask the driver for a transfer before inserting your money. Don’t forget to save your transfer for the next bus or train!
After paying, find a seat
Remember that the seats in the very front of the bus are reserved for riders with disabilities or elderly people. Anyone may sit in them if they are available, but if an elderly person or someone with a disability enters the bus, make sure they have a seat in the front. If there is no available seat, move away from the doors and find a suitable standing space. Hold on to one of the poles or overhead straps.
Watch for your stop
The stops will be announced over a speaker in most buses.
Signal your stop
To signal to the bus driver that you need to exit at an upcoming stop, pull the hanging cord that runs along the windows, or press a button near the rear exit door when you’re about a block from where you need to get off the bus.
Exit the bus
If possible, exit at the back door of the bus after the bus stops. You may also exit in the front of the bus if that is more convenient. Watch for pedestrian, bicycle, or vehicular traffic, and for other buses. Proceed toward your next destination!