Metro Transit Announces Phasing Out of Gateway Card Program

Metro Transit has announced starting Monday, June 30, 2025, transit riders will no longer be able to load funds onto a Gateway Card. The available balance on a Gateway Card will remain usable until December 31, 2025. This change comes as Metro prepares for the introduction of a new fare collection system coming online in early 2026.

On January 1, 2026:

• Gateway Cards will be permanently deactivated.
• Riders with unexpired ADA Paratransit Gateway Cards can continue to present their card for free rides on MetroLink and MetroBus through the On the Way With ADA program.
• Riders with unexpired Senior/Fixed Route Reduced Fare Gateway cards can continue to present their card as proof of reduced fare eligibility.

Questions about this upcoming change may be directed to Metro Transit Customer Service at 314-982-1406 (phone) or 314-669-8576 (text).