Metro Transit has announced that the official rollout of its new fare collection system and Secure Platform Plan (SPP) implementation will begin on Monday, July 6. The rollout will occur in three phases, with Phase 1 launching July 6, Phase 2 on July 17, and Phase 3 on August 17. View the alignment map below to see which stations are included in the Phase 1 rollout.
Beginning July 6, riders at 13 MetroLink stations across Missouri and Illinois can expect to independently access platforms using the new fare collection technology and automated security gates. Riders will be able to purchase and manage their fares through both the Metro RideOn! and Transit apps and will be able to scan their mobile device OR fare media at validators by the platform gates.
Once all three phases are complete (expected August 17), riders throughout the MetroLink system can expect a variety of improvements, including:
Metro Transit plans to staff newly activated stations with Metro Transit ambassadors, Customer Engagement personnel, and security officers to assist riders with questions, fare purchasing, access to gates, mobile applications, and more.
To learn more about the new fare collection system and Secure Platform Plan, including a short instructional video demonstrating how to purchase fare and access MetroLink platforms, visit www.metrostlouis.org/nextgenfare/.
Have questions about the new fare system and Secure Platform Plan? Join Citizens for Modern Transit for its next Candid Conversation with Commuters on Monday, June 29 at 12:00 pm. Hear the latest updates directly from Metro Staff, learn what riders can expect during the rollout, and get your questions answered. Registration is free and open to the public. Register today: https://cmt-stl.org/cmt-to-host-candid-conversation-with-commuters-on-june-29/
Questions can also be submitted to CMT at info@cmt-stl.org.
